Know the app

The Nusuk app, explained

Nusuk is the official Saudi platform for pilgrims and visitors to Makkah and Madinah, published by the Ministry of Hajj and Umrah. Here is a tour of the parts that matter for the competition, and the rest of what the app can do.

The main screen

At the top you see the next prayer time with a countdown, your Wallet and your profile. The Home page shows banners such as the Free Umrah Competition, with offers for flights and mobile packages below.

The bottom menu

Home: Banners, offers and the entry to the competition (Start the challenge).
Journey: Plan and manage your trip: permits, bookings and your itinerary.
Content: Guides and information about Umrah, the holy sites and their history.
Store: Services you can buy, such as travel deals and mobile packages.
NusukAI: An assistant you can ask questions about your trip and the rituals.
Wallet: Your cards and payments in one place, at the top of the screen.

Other things Nusuk is used for

Booking Umrah permits and appointments.
Booking a visit to pray in the Rawdah at the Prophet's Mosque.
Finding hotels, flights and transport for the trip.
Prayer times and information about Makkah and Madinah.

Nusuk app Home page with the 100 Umrah trips and 10,000 cartons of Zamzam water banner

Inside the challenge

Tap Start the challenge on the Home banner to enter. You see your key count at the top and five tabs at the bottom:

Play: The Choose a door screen. Four doors, each one question, each one key.
Winners: The names of the daily winners.
Keys: Your key count and the "Add code to get new key" box with the Check the code button. This is where the Keys Bot works.
Share: Your invite message with your own NG- code inside.
Help: The official FAQ and rules of the competition.

App screens change from time to time. Always follow what you see in the official Nusuk app.

The Choose a door screen in the Nusuk challenge: The Prophet's, The Quran, Makkah and Madinah

The four doors of the challenge

The Prophet's Seerah

The life of the Prophet Muhammad, peace be upon him.

The Quran

Verses, surahs and the meaning of the Book of Allah.

Makkah and the Grand Mosque

The holy city, the Kaaba and Masjid al-Haram.

Madinah and the Prophet's Mosque

The city of the Prophet and Masjid an-Nabawi.

Our only request: your dua

Everything here is free and always will be. We built these apps and this site for the sake of Allah. If they help you, please remember us, our families and the whole Ummah in your duas, especially if you are blessed to stand before the Kaaba.

رَبَّنَا تَقَبَّلْ مِنَّا إِنَّكَ أَنتَ السَّمِيعُ الْعَلِيمُ

"Our Lord, accept this from us. You are the All-Hearing, the All-Knowing." (Quran 2:127)